Printer Home Page - References and Resources – Learn about your Printer - Solve Problems Known solutions - presented in the order to be completed / consideredīlack or Color Ink Not Printing, Other Print Quality Issues That said, can you print one of these 'known to be decent' photo images on plain paper? It sounds like a massive failure of the printer, yes? HP does not post phone numbers or email in Community messages. Business PCs, Workstations and Point of Sale Systemsĭo NOT respond to vermin who post phone numbers or email addresses.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.